DODO HR Website Terms & Conditions (dodo-hr.com)

Effective Date: 01/01/2026

Last Updated: 04/01/2026

1. Agreement
By accessing or using dodo-hr.com, you agree to comply with these Website Terms and Conditions. If you do not agree with any part of these Terms, you must not use the website. These Terms govern your use of all content, features, and services provided on dodo-hr.com, including text, images, videos, downloads, and any interactive features.

2. Website Use
You may use the website only for lawful purposes. You agree not to use the website to engage in any activity that could interfere with or disrupt the functionality, security, or operation of the website. You must not attempt to gain unauthorized access to any part of the website or its systems. Misuse of the website or content may result in termination of access.

3. Intellectual Property
All intellectual property rights in the content and design of dodo-hr.com, including text, graphics, logos, and software, are owned by DODO HR or its licensors. You may not copy, reproduce, modify, or distribute any content without prior written consent from DODO HR.

4. External Links
The website may contain links to external third-party websites. DODO HR does not endorse these sites and is not responsible for their content or practices. Your use of any linked sites is at your own risk, and you should review their terms and privacy policies separately.

5. Liability
The website and its content are provided “as-is” without warranties of any kind. DODO HR is not liable for any direct or indirect damages, losses, or issues arising from the use of the website. Any liability for website issues is limited to the subscription fees you have paid in the last three months, if applicable.

6. Governing Law
These Website Terms are governed by English law, and any disputes arising from them will be resolved exclusively in the courts of England and Wales.

DODO HR Platform Terms & Conditions

1. Agreement
By signing up for DODO HR, you accept these Terms and Conditions. If you do not agree, please do not use the platform. These Terms apply to the Administrator Portal (cloud.dodo-hr.com), Employee Portal (employee.dodo-hr.com), and mobile applications provided by DODO HR. Your use of the platform constitutes acceptance of these Terms.

2. Company Details
DODO HR is operated by Jsoft Solution Limited, Company Number 06412232, located at Suite 23, Fifth Floor, 63/66 Hatton Garden, London, EC1N 8LE. The website is dodo-hr.com.

3. Subscription & Billing

3.1 Billing Cycle
Subscriptions are billed on a monthly basis, starting from the date you sign up. Access to the platform is provided only for active, paid subscriptions. You will be charged automatically each month on your billing anniversary.

3.2 Free Trial
New users may access a 14-day free trial of the platform with full feature access. At the end of the trial period, if a valid payment method is provided, the trial will automatically convert to a paid subscription. If payment fails, the account will become inactive and read-only access is not available. Trial data will not be retained if the trial is cancelled before the end date.

3.3 Payment Processing
Payments are processed through Stripe. By providing your payment details, you authorize recurring monthly payments. You must ensure your payment information is current to avoid service interruption.

3.4 Failed Payments & Account Suspension
If a payment fails, DODO HR will attempt to charge your payment method up to three times over a ten-day period. If all attempts fail, your account will be suspended immediately. Access can be restored only after updating your payment information and resubscribing.

3.5 Cancellation & Refunds
You can cancel your subscription through the Administrator Portal. Cancellation is effective immediately. No refunds are provided for partial months or previous payments. Subscription fees already paid are non-refundable. Only active, paid subscriptions grant access to the platform.

4. User Permissions & Access
Administrators control which users can access the system and which parts of the data they can see. You are responsible for configuring permissions correctly, securing credentials, and removing access for users who leave your organization. DODO HR does not audit your permissions or monitor your configurations.

5. Geofencing & Location Data
The platform allows clock-in and clock-out within defined geographic areas. Location data is stored securely and encrypted on AWS for 90 days. Employees must consent to location tracking. Your organization is responsible for providing clear notice to employees and ensuring that backup procedures exist in case of geofencing or GPS errors.

6. Approved Fingerprint Devices
Only DODO HR-approved fingerprint devices may be used. Employees must consent to biometric data collection. You are responsible for compliance with employment and privacy laws. DODO HR provides guidance and documentation but is not responsible for the devices themselves or their manufacturers.

7. Data & Privacy
Employee data, including personal information, payroll, documents, and attendance logs, is stored securely encrypted on AWS. You are the Data Controller and are responsible for complying with UK GDPR and employment law. Employees must be informed of data collection, storage, and processing practices.

8. Data Ownership & Use
You retain ownership of all employee records and data you upload. DODO HR retains ownership of the platform and software. Anonymized and aggregated data may be used to improve the service, but individual employees cannot be identified.

9. Acceptable Use
You must use the platform lawfully. Unauthorized access, data scraping, automation, or harassment is prohibited. Any violations may result in account suspension, termination, and legal action.

10. Compliance Features Disclaimer
DODO HR provides compliance features, including document renewal reminders, as administrative tools only. These features are designed to assist you in managing HR processes, but they do not constitute legal advice, guarantee compliance with UK employment or immigration law, or ensure the accuracy of any data. You are solely responsible for all employment law compliance and must independently verify all compliance information provided by the platform. You are responsible for obtaining and maintaining original documents from employees, responding to regulatory authorities, and ensuring full compliance with UK employment and immigration law. You assume all risk of data loss, inaccuracies, or service failures when using the platform. DODO HR provides the tools to assist you, but cannot guarantee that their use will prevent penalties, fines, or other consequences. DODO HR does not provide immigration or employment law advice, verify visa or work permit authenticity, guarantee Home Office compliance, or provide audit or assurance services. You must not rely solely on DODO HR to meet legal obligations, and by using the platform, you accept full responsibility for legal compliance and agree to indemnify DODO HR against any claims arising from your use of the platform or any failure to comply with employment law.

11. Uptime & Support
DODO HR strives to ensure that the platform is available and functional at all times, with a target uptime of 99.99% per month. This commitment excludes any periods of scheduled maintenance, which may occur periodically. Scheduled maintenance is generally performed outside of standard business hours to minimize disruption, and while we aim to provide advance notice, there may be occasions when urgent updates are necessary.

Support is available through multiple channels, including email, phone, WhatsApp, live chat, and the support portal. Our support team can assist with account setup, platform navigation, troubleshooting technical issues, and integrating approved fingerprint devices.

However, DODO HR does not provide HR or legal advice, guidance on employment law, hardware support for devices, or assistance with custom integrations or non-standard configurations. Users are responsible for ensuring that their HR processes comply with applicable laws and for managing any hardware or third-party services not explicitly approved by DODO HR.

12. Security & Data Breaches
All employee documents are stored securely and encrypted on AWS. You are responsible for protecting administrator accounts and reporting security issues. DODO HR will notify you promptly in the event of a breach affecting your data.

13. Data Retention & Deletion
Upon subscription cancellation or expiry, access to DODO HR is terminated immediately. For a period of 14 days following termination, the system will continue to send email alerts related to document expiries, such as work permit expirations, contract renewals, and leave year-end notifications.

All data is retained for a period of six years to comply with UK legal, payroll, and HR requirements. After this retention period, all personal data is permanently deleted. Anonymized usage and performance data may be retained indefinitely for analytics and platform improvement purposes.

Data export is only possible while the subscription is active and must be requested from DODO HR. Once the subscription has expired or been cancelled, no data export requests will be fulfilled. Users are responsible for requesting and obtaining any necessary data prior to subscription termination.

14. Warranties & Liability
DODO HR provides its services on an “as-is” basis. While we make every effort to deliver a reliable platform, we do not guarantee that the services will always be error-free, uninterrupted, or meet all of your specific requirements. You are responsible for ensuring your own compliance with employment law and for independently verifying any compliance information provided through the platform. You also assume all risks associated with data accuracy, potential data loss, or any service interruptions.

Our total liability to you is limited to the subscription fees you have paid in the last three months. DODO HR is not responsible for lost profits, lost business opportunities, lost data, or any claims from third parties. By using DODO HR, you acknowledge these responsibilities and accept the associated risks, while we continue to provide support and tools to help you manage your HR tasks efficiently.

15. Changes to Services & Terms
DODO HR may update features or Terms. Significant changes will be communicated 60 days in advance. Users may cancel their subscription if they do not accept the changes.

16. Intellectual Property
All platform software, features, and design belong to DODO HR. You retain ownership of your uploaded data. The platform may be used solely for your HR operations.

17. Account Termination
Accounts may be terminated for violation of Terms, non-payment, misuse, or illegal activity. Access is revoked immediately, alerts continue for 14 days, and data export is no longer available. Outstanding fees remain due.

18. Governing Law & Dispute Resolution
These Terms are governed by English law. Disputes must first be addressed through support and escalation channels. If unresolved, disputes are subject to courts in England and Wales.

19. Contact Information
Email: [email protected] | [email protected]
Phone & WhatsApp: +44 7405 522336
Website: dodo-hr.com

20. Final Agreement
By using DODO HR, you confirm that you have read and understood these Terms, accept the limitation of liability, and agree to comply with all requirements. You represent that you have the authority to accept these Terms on behalf of your organization.

21. Document & File Management

DODO HR provides document and file management functionality that enables organisations to upload, store, organise, manage, share, and maintain employee and company-related files electronically within the platform.

All files and documents uploaded to the platform are stored using commercially reasonable security measures, including encrypted cloud infrastructure. Access to files and folders may be restricted based on user roles, permissions, and access controls configured by the organisation.

You retain full ownership of all files, documents, and content uploaded to DODO HR. By uploading content to the platform, you confirm that you have the legal right, consent, and authority to store, process, manage, and share such content within the system.

Users must not upload, store, transmit, or distribute any content that:

  • violates any applicable law, regulation, or third-party right;
  • infringes intellectual property, confidentiality, data protection, or privacy rights;
  • contains malicious software, viruses, ransomware, or harmful code;
  • is unlawful, discriminatory, abusive, offensive, fraudulent, or misleading;
  • may compromise the security, integrity, or availability of the platform or its services.

DODO HR may temporarily access files and documents only where reasonably necessary for:

  • providing technical support and customer assistance;
  • investigating security, operational, or system-related issues;
  • complying with legal, regulatory, or law enforcement obligations;
  • system maintenance, backup, recovery, migration, and troubleshooting purposes.

DODO HR does not actively monitor, review, inspect, or verify uploaded files as part of normal operations and accepts no responsibility for the accuracy, legality, quality, or content of files uploaded by users.

Organisations are solely responsible for:

  • maintaining appropriate document retention, deletion, and compliance policies;
  • ensuring uploaded records comply with employment, GDPR, immigration, sponsorship, and other applicable legal or regulatory requirements;
  • managing user roles, permissions, and access controls appropriately;
  • retaining independent backup copies of critical business records where required.

Where available, DODO HR may maintain document history, audit logs, access records, electronic acknowledgements, activity tracking, and digital signature records for compliance, operational, and security purposes.

DODO HR reserves the right to suspend, restrict, remove, or disable access to any files, folders, or content that may:

  • compromise platform security or performance;
  • violate applicable laws or regulations;
  • infringe the rights of others;
  • breach these Terms of Use or any applicable policies.

While DODO HR implements commercially reasonable backup, security, and availability measures, organisations remain responsible for maintaining their own backup and retention procedures for critical records and documents.

END OF TERMS & CONDITIONS